Readers will have heard me mention in past blogs that I believe that the Hospital visit starts from the time the patient enters the car park to the time the exit the car park, and not just the consultation with the healthcare professional. It seems that with the competitive environment maturing in the
We have all had those days where we get to work and the day is just not clicking for us, from when the porridge was cold first thing in the morning to when we stubbed our toe getting into bed at night. We have had the days also where we felt great after the run in the morning, the mood at the office was jovial and the day whizzed by in no time at all, and to top it off, the dinner on the table was your favourite. The start and finish of the days made the process of thinking back on how the day went either a drag or very pleasant. The start of the day affected how the rest of the day worked for you, or it just seemed like it did. A trip to hospital is very much the same. If practitioners want their patients to turn up in the best frame of mind to be cured, the healthcare administrators and decision makers need to understand that the journey starts in the car park.
Clearly the incentives put into the healthcare systems in the